No offence meant, but most bureaucrats—even those who display remarkable verbal command of the language—write difficult, pompous, preachy prose. That is why KJ.Alphons's book is a bagful of pleasant surprises. This is an easy, reader-friendly book. And riveting too.

But then, that is only to be expected. Alphons is not exactly the typical Indian bureaucrat. In every job he has held, he has made a difference. In this candid narrative, you will discover for yourself how he does it. To many cynics, Alphons's approach may seem simplistic, easy, no big deal. But he wields the ultimate weapon in his defence: he has always produced results. His approach has worked each and every time. It only goes to prove that we, as human beings, often have a tendency to needlessly complicate issues. What often ties up a problem in a hopeless tangle of knots is not the various elements of the problem, but the cobwebs in one's own mind.

A  sharp   clear   mind,   courage   of  conviction   and   steely determination is what is required to solve problems, to change the status quo, to make a difference. Alphons and the other crusaders profiled in this book have these qualities in good measure